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Awarded contract

BlackBerry UEM Annual Support

Details

Buyer
HSC Business Services Organisation
Supplier(s)
Vodafone Ltd
Value
£100,000
Topic
IT services: consulting, software development, Internet and support
Published
4 October 2024
Source
uk:find_a_tender

Tender description

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and e-mail. This is to help solve any technical issue that arise. The support service also supplies software updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate against any posible cyber attacks. Lot 1: There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and e-mail. This is to help solve any technical issue that arise. The support service also supplies software updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate against any posible cyber attacks. The support can only be supplied by the manufacture, BlackBerry, however, they will only sell the support via their partner Vodafone.

Timeline

  1. Award date21 September 2024
  2. Award published4 October 2024
    Current notice

About the buyer

HSC Business Services Organisation provides shared business support to the health and social care system in Northern Ireland, and buys as a regional healthcare body through its Procurement and Logistics Service. PaLS lets and manages contracts for goods and services on behalf of the family of HSC organisations. Every competition above the quotation threshold is advertised on the eTendersNI portal, where suppliers register to view documents and submit returns. Smaller requirements go out as quotations through eTendersNI. Twelve category sourcing teams work from eight sites across Northern Ireland.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of HSC Business Services Organisation's contract awards have been in medical equipment and pharmaceuticals, IT services and health and social work.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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