Intelligent Services Operations
Details
- Supplier(s)
- Deloitte LLP
- Value
- £75,000
- Duration
- 1 month
- Topic
- Business and management consultancy and related services
- Published
- 29 September 2024
- Source
- uk:contracts_finder
Tender description
ISOP is an initiative to improve Digital IT service performance using better real time information, more automation, and intelligence led decision making. Changing the way we drive IT service performance across Digital using tools and techniques that are now available; and learning from others on this journey can deliver benefits in IT asset costs, Digital productivity and headcount; overall DWP service performance (almost all DWP services benefit from improved IT service)
Timeline
- Completed: Award date17 September 2024
- Completed: Award published29 September 2024Current notice
- Completed: Contract expiry date31 October 2024
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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