Expired contract

Intelligent Services Operations

Details

Supplier(s)
Deloitte LLP
Value
£75,000
Duration
1 month
Topic
Business and management consultancy and related services
Published
29 September 2024

Tender description

ISOP is an initiative to improve Digital IT service performance using better real time information, more automation, and intelligence led decision making. Changing the way we drive IT service performance across Digital using tools and techniques that are now available; and learning from others on this journey can deliver benefits in IT asset costs, Digital productivity and headcount; overall DWP service performance (almost all DWP services benefit from improved IT service)

Timeline

  1. Completed: Award date17 September 2024
  2. Completed: Award published29 September 2024
    Current notice
  3. Completed: Contract expiry date31 October 2024

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

  • 79400000 · Business and management consultancy and related services

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Decision makers

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