NHS Norfolk and Waveney ICB Community Aural Micro-suction Service

Tender description

NHS Norfolk and Waveney Integrated Care Board sought competitive offers for the provision of community aural microsuction to patients aged 10+ registered with a Norfolk and Waveney GP. Lot 1: The objective of this project is to commission community microsuction services for Norfolk and Waveney ICB.<br/><br/>‘This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process’.<br/><br/>The key aims and objectives include the following:<br/><br/>To provide a community ear clearance service to manage patients according to pathway thresholds.<br/>To reduce the number of unnecessary referrals to secondary care.<br/>To perform the agreed services within the specified timeframes from receipt of referral to discharge to referrers.<br/>To monitor demand and ensure appropriate capacity for the service.<br/>To encourage patient self-management and reduce routine follow-ups where not clinically indicated.<br/>To be delivered in manner that aligns and supports objectives outlined in the Norfolk and Waveney ICB Clinical Strategy:<br/>Objective 1: See me as a whole person.<br/>Objective 2: Be one high quality resilient service.<br/>Objective 3: Reduce long waiting times.<br/>Objective 4: Act early to improve health.<br/>Objective 5: Be reliable.<br/>Objective 6: Tackling health inequalities.<br/><br/>Outcomes:<br/>Patients have a positive experience.<br/>Care is delivered in a convenient community care setting.<br/>Alleviate pressure on primary and secondary healthcare services by providing an alternative, community-based option for ear care.<br/>Patients accepted and treated within the specified timeframes.<br/>Patients leave empowered with the knowledge to self-manage where appropriate.<br/>Staff trained to appropriate clinical and professional. Additional information: The awarded contract value includes the optional 2 year extension.