Alemba Service Manager Software Licenses and Associated Professional Configuration Services and Implementation

Tender description

THIS IS CONTRACT AWARD NOTICE. VEAT notice - Alemba is the core system that supports the Business Services function. The system is used to provide self service capability to log details of faults or requests for support from the business services functions. The capability covers faults and support for IT, HR, Payroll, Finance and Inventory. Additional development of the system for the HR, Payroll, Finance and Inventory functions is required to expand the capabilities of the system to meet our requirements. This additional development will take the contract value over PCR 2015 thresholds hence this VEAT notice. Lot 1: THIS IS A CONTRACT AWARD NOTICE. VEAT notice - Alemba is the core system that supports the Business Services function. The system is used to provide self service capability to log details of faults or requests for support from the business services functions. The capability covers faults and support for IT, HR, Payroll, Finance and Inventory. Additional development of the system for the HR, Payroll, Finance and Inventory functions is required to expand the capabilities of the system to meet our requirements. This additional development which is valued at ~£28k will take the contract value over PCR 2015 thresholds hence this VEAT notice. The value shown in this VEAT notice is the total value of this contract. Alemba is the developer and proprietor of the Licences and Support and therefore competition is absent for technical reasons.