Awarded contract

Provision of Service Desk Digital Solutions

Details

Supplier(s)
Freshworks Inc.
Value
£250,000
Duration
4 years
Topic
IT services: consulting, software development, Internet and support
Published
3 September 2024

Tender description

Contract previously awarded. Published here for transparency purposes. G-Cloud 13 call off contract for Provision of Service Desk Digital Solutions

Timeline

  1. Completed: Award published3 September 2024
    Current notice
  2. Completed: Award date20 September 2024
  3. Next: Contract expiry date20 September 2028in 2 years

About the buyer

Suffolk County Council is a local authority procuring under the Procurement Act 2023. Dynamic purchasing systems cover Adult and Community Learning and Passenger Transport Services, open to new suppliers at any time. Suppliers are also expected to add value to the local economy, the Suffolk pound.

Many contracts are let through frameworks, pre-approved supplier lists awarded competitively or, where permitted, by direct award.

Over the past 5 years, most of Suffolk County Council's contract awards have been in transport services, education and training and health and social work.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

137 similar open tenders

See more open tenders related to IT services: consulting, software development, Internet and support.

Explore all open tenders

Related topics

Topics related to Provision of Service Desk Digital Solutions, ranked by notice volume.

View all topics
TopicCountValue
  1. 27,992
    £1.7tn

Related buyers

Buyers similar to Suffolk County Council.

View all buyers

Finding public sector work shouldn't be hard

Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.