Expired contract

Customer Survey Tool

Details

Value
£43,858
Duration
2 years
Topic
Software-related services
Published
30 August 2024

Tender description

A Customer Survey Tool is needed to provide visibility of customer service, experience and satisfaction

Timeline

  1. Completed: Award published30 August 2024
    Current notice
  2. Completed: Award date1 September 2024
  3. Completed: Contract expiry date31 August 2026

About the buyer

NHS Business Services Authority operates as a healthcare buyer, delivering national support services across the NHS in England. Much of this procurement flows through framework agreements and the Crown Commercial Service. Commercial teams grade contracts as Gold, Silver or Bronze according to value and risk.

Over the past 5 years, most of NHS Business Services Authority's contract awards have been in education and training, IT services and business services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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