Awarded contract

Case & Enquiry Management solution - AWARD

Details

Value
1,000,000
Duration
10 years
Topic
Software package and information systems
Published
13 August 2024

Tender description

Bournemouth University wishes to procure a solution to manage student cases and enquiries, which is secure, user-friendly and provides effective management of student wellbeing

Timeline

  1. Completed: Award date15 April 2024
  2. Completed: Award published13 August 2024
    Current notice
  3. Next: Contract expiry date14 April 2034in 7 years

About the buyer

Bournemouth University has a procurement team that manages its strategic and higher value purchasing. A Head of Procurement leads the team, which also has a Category Manager. The team advises faculties and professional services departments on their purchasing needs. The University belongs to the Southern University Purchasing Consortium. Framework agreements tendered by that consortium are used. Government Commercial Agency frameworks are also used.

Over the past 5 years, most of Bournemouth University's contract awards have been in software and information systems, IT services and business services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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