Regional Operations Centre (East) Incident Management Software renewal 2024/25
Details
- Buyer
- NHS England
- Supplier(s)
- Freshworks Inc.
- Value
- £30,240
- Duration
- 1 year
- Topic
- IT software package
- Published
- 6 August 2024
- Source
- uk:contracts_finder
Tender description
This is for the use of existing software (Freshservice) used within the regional incident coordination centre related to Covid-19 response and ALL other critical responses since.
Timeline
- Completed: Award date1 June 2024
- Completed: Award published6 August 2024Current notice
- Completed: Contract expiry date31 May 2025
About the buyer
NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.
Clinical services are commissioned directly or through the Provider Selection Regime.
Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.
Relevant CPV codes
- 48517000 · IT software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-england.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-england.gov |
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