Awarded contract

Quality Monitoring Software

Details

Supplier(s)
UK IT NETWORKS LTD
Value
£39,795.83
Duration
4 years
Topic
Software package and information systems
Published
9 August 2024

Tender description

'The Quality Monitoring team will support continuous improvement throughout the SIA through the development and delivery of focused quality assurance tools.' This new Quality monitoring (QM) software/ product will, in combination with the supporting quality monitoring scorecard, provide teams with an objective tool to: • assess the quality of their service • identify good practice • identify vulnerabilities with processes • identify individual and organisational training and development areas

Timeline

  1. Completed: Award published9 August 2024
    Current notice
  2. Completed: Award date14 August 2024
  3. Next: Contract expiry date13 August 2028in 2 years

About the buyer

The Security Industry Authority is an independent body reporting to the Home Secretary, and it regulates the private security industry as a non-departmental public body. Contracts are awarded through competitive tendering, with exceptions only for compelling reasons. Public sector framework agreements can also be used.

Over the past 5 years, most of the Security Industry Authority's contract awards have been in business services, software and information systems, and communications equipment.

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Decision makers

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