Expired contract

A365 Review

Details

Value
£16,852.8
Duration
2 months
Topic
Computer support and consultancy services
Published
5 August 2024

Tender description

Supplier to conduct a detailed assessment of the A365 solution and infrastructure to inform TPR's decision as to the contact centre of choice going forward.

Timeline

  1. Completed: Award date1 August 2024
  2. Completed: Award published5 August 2024
    Current notice
  3. Completed: Contract expiry date30 September 2024

About the buyer

The Pensions Regulator regulates work-based pension schemes, and buys as a central government agency. Framework agreements are the first port of call for procurement, led by the Crown Commercial Service. Additional collaborative arrangements come through ESPO, YPO and NHS Supply Chain frameworks. An in-house commercial team manages the full contracting lifecycle from sourcing through to contract management.

Over the past 5 years, most of The Pensions Regulator's contract awards have been in IT services, business services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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