RFI for Out of Hours Telephone Answering Service
Details
- Topic
- Telephone-answering services
- Published
- 31 July 2024
- Submission
- 16 August 2024
- Source
- uk:procontracts
Tender description
Herefordshire Council is issuing this Request for Information (RFI) for the purpose of establishing whether there are any UK based organisations, interested in providing an emergency out of hours telephone answering service within Herefordshire. Herefordshire Council operate an emergency out of hours telephone service for members of the public, covering a number of different council areas, such as environmental health and trading standards, highways, homelessness and adult social care. A procurement exercise is likely to be conducted in October / November 2024, following the necessary financial and governance procedures. The procurement route has not yet been decided. Keywords: out of hours , telephone answering service
Timeline
- Completed: Tender published31 July 2024Current notice
- Completed: Submission date16 August 2024
About the buyer
Herefordshire Council is the local authority for the county of Herefordshire, procuring through its own commissioning framework. Contracts below a set value invite at least three local suppliers to tender directly for the work.
Over the past 5 years, most of Herefordshire Council's contract awards have been in construction work, software and information systems and architectural and engineering services.
Relevant CPV codes
- 79510000 · Telephone-answering services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@herefordshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@herefordshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@herefordshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@herefordshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@herefordshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@herefordshire-council.gov |
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