Customer User Experience (CUE) Network of Future
Details
- Buyer
- Network Rail
- Supplier(s)
- COMPUTACENTER (UK) LIMITED
- Value
- £64,626,643.89
- Topic
- Telecommunications-infrastructure maintenance services
- Published
- 1 August 2024
- Source
- uk:find_a_tender
Tender description
This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users, followed by Operate services to agreed SLAs and KPIs post transformation. Lot 1: This contract is for a Managed Service Provider (MSP) who will provide Build and Transform services for enterprise data connectivity to all Network Rail users (e.g., corporate offices, depots, signal boxes), followed by Operate services to agreed SLAs and KPIs post transformation. The MSP will provide a fully managed service (including warranty) and will be expected to maintain/replace hardware before risk is introduced to the service, or when it is beyond economic value.
Timeline
- Completed: Award date11 July 2024
- Completed: Award published1 August 2024Current notice
About the buyer
Network Rail runs a safe, efficient railway, and buys as a central public body split between a national Route Services team and its regional routes. Network Rail's latest spend reporting covers Control Period 7, the 2024-25 financial year.
Safety-critical work needs audited status on RISQS, the rail industry's supplier qualification scheme, before Network Rail contracts directly.
Over the past 5 years, most of Network Rail's contract awards have been in IT services, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@network-rail.gov |
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