Expired contract

Promoting Compliance: OS Digital Support Service Design

Details

Buyer: Office of Communications (Ofcom)
Supplier(s): PA Consulting Services Ltd
Value: £136,000
Duration: 7 months
Topic: IT services: consulting, software development, Internet and support
Published: 25 July 2024
Source: uk:contracts_finder

Tender description

Ofcom requires support and advice in the design of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service. The scope of the work is focused on two core service areas: • Service design, user experience and prototyping • Digital delivery programme management support

Timeline

Completed: Award date9 July 2024
Completed: Award published25 July 2024
Current notice
Completed: Contract expiry date8 February 2025

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Ofcom procures under the Procurement Act 2023 and its own procurement rules. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies. Ofcom publishes contract opportunities on Contracts Finder, with higher-value notices appearing on Find a Tender. Awarded contracts appear on Ofcom's own contract register alongside its procurement strategy.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

Relevant CPV codes

72000000 · IT services: consulting, software development, Internet and support

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Commercial Director	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Procurement Manager	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Category Lead	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Senior Buyer	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov
Contracts Manager	+44 •••• ••••••	••••••••@office-of-communications-ofcom.gov