Awarded contract

NHS 111 Service

Details

Value
£93,512,500
Topic
Health services
Published
26 July 2024

Tender description

Provision of an NHS 111 Service covering the North West population, including, Greater Manchester, Lancashire & South Cumbria, Cheshire & Merseyside and North Cumbria Place (part of North East and North Cumbria ICB). Lot 1: Provision of an NHS 111 Service covering the North West population, including, Greater Manchester, Lancashire & South Cumbria, Cheshire & Merseyside and North Cumbria Place (part of North East and North Cumbria ICB). NHS 111 is a service for members of the general public to access to get medical advice and support and is accessed a number of ways either online, via the NHS app or via telephone. This contract award was awarded by all ICBs under the Public Contracts Regulations 2015. It is a modification of the original contract that was awarded for a contract commencement date of 1st October 2016 and was extended to 30th September 2023 in line with NHS command and control COVID-19 arrangements. This contract award notice covers an 18-month period from 1st October 2023 to 31st March 2025 with the option to extend for a further 12-month period to 31st March 2026. The annual value of the contract across the northwest is £37,405,000. The total value of the potential 2.5-year contract is £93,512,500.

Timeline

  1. Completed: Award date14 November 2023
  2. Completed: Award published26 July 2024
    Current notice

About the buyer

NHS Lancashire and South Cumbria Integrated Care Board is the NHS integrated care board that commissions health services across Lancashire and South Cumbria. Applicants submit gateway proformas and a quality assessment before governance review. The commissioning resource group ratifies new provider contracts before mobilisation.

New provider contracts are assessed under the Provider Selection Regime, in effect nationally since 2023.

Over the past 5 years, most of NHS Lancashire and South Cumbria Integrated Care Board's contract awards have been in health and social work and software and information systems.

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