Awarded contract

BaNCS Software Support and Maintenance 2023-2028

Details

Value
£4,825,000
Duration
5 years
Topic
Software support services
Published
19 July 2024

Tender description

Provision of the Standard Support Services in relation TCS BaNCS Software, including Modifications of the Supplier's Software, Remedying Errors in the Supplier's Software, Support and Maintenance.

Timeline

  1. Completed: Award date1 December 2023
  2. Completed: Award published19 July 2024
    Current notice
  3. Next: Contract expiry date30 November 2028in 2 years

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

  • 72261000 · Software support services

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Decision makers

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Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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