Awarded contract

Award for the Student Journey Programme - Replacement of a student records system

Details

Value
9,515,857
Topic
IT services: consulting, software development, Internet and support
Published
19 July 2024

Tender description

This Contract Award is for the supply and implementation of a cloud hosted SaaS solution to replace USW’s existing Student Records System. This contract will secure a core records solution and encompasses multiple applications and associated CRM functionality, limiting the need to add on solutions except for specific quality and capability purposes. It will provide USW with the necessary capacity and capability to meet its long-term commitments in providing continuity of service, enhancing the student experience. The capability of the solution is in line with the Universities and Colleges Information Systems Association (UCISA) Higher Education Reference Mode (HERM), which focuses on business capabilities aligned to core function and purpose as an institution, rather than business process.

Timeline

  1. Completed: Award date1 July 2024
  2. Completed: Award published19 July 2024
    Current notice

About the buyer

University of South Wales is a higher education institution, buying through a dedicated team in its Finance department in Pontypridd. Lower-value notices below the EU thresholds go out through eTenderwales. Larger requirements are let as framework call-offs, covering library systems and campus facilities. The university buys collaboratively through the Higher Education Purchasing Consortium Wales, alongside universities across Wales. The Welsh HE Shared Services Project extends this collaboration across the wider sector.

Over the past 5 years, most of University of South Wales's contract awards have been in business services, construction work and education and training.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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