Accommodation Management Services

Tender description

The QEII Centre intends to procure accommodation management services for its guests, delegates and visitors to enhance the customer experience and create a single process for events and accommodation booking. Lot 1: The QEII Centre is London's premier venue for events and conferences. Established in 1986, the Centre is at the forefront of hosting diverse and dynamic events, ranging from international conferences and governmental summits to corporate meetings and prestigious awards ceremonies. The QEII Centre now seeks to extend its world-class service by incorporating accommodation management for our delegates, ensuring a seamless and enriched event experience. The Centre intends to procure the services of an accommodation management agency that will efficiently handle all hotel booking and accommodation requirements on behalf of our clients. This partnership aims to: • Provide comprehensive service offerings to our clients, enhancing their overall experience. • Generate additional revenue for the QEII Centre through commission or rebate schemes agreed upon with the selected agency. • Elevate the professionalism and service capability of the QEII Centre by offering end-to-end event solutions, including accommodation. The contract value will be determined by the number of rooms booked but this is expected to be in the region of 100,000 room nights per annum with a commission payable to the Centre for each room night booking via referral. The Centre intends to start a procurement process within 16 weeks of the date of this notice and is seeking expression of interest from suitably qualified and experienced accommodation management agencies. Any accommodation management agencies expressing an interest will be kept up to date with our progress in creating the tender documents and will be invited to register for the tender and related documentation upon release. An expression of interest webform is here: https://forms.office.com/e/0kRBEfarAH