Expired contract

CW93527 Root Cause Analysis

Details

Supplier(s)
IMPULSE INNOVATIONS LIMITED
Value
£15,840
Duration
3 months
Topic
IT services: consulting, software development, Internet and support
Published
8 July 2024

Tender description

Proof of Concept using Causal AI to analyse and explain causes and effects of different customer processes.

Timeline

  1. Completed: Award date28 March 2024
  2. Completed: Contract expiry date27 June 2024
  3. Completed: Award published8 July 2024
    Current notice

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?

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Decision makers

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