Awarded contract

Customer Call Centre Solution

Details

Value
£207,015
Duration
3 years
Published
9 July 2024

Tender description

Cloud Contact Centre Solution

Timeline

  1. Completed: Award published9 July 2024
    Current notice
  2. Completed: Award date9 July 2024
  3. Next: Contract expiry date8 July 2027in 8 months

About the buyer

Gloucester City Council is a local authority that buys goods and services for the city. Tenders above a set value require a social value submission, weighted at 10% of the assessment. The council publishes a Social Value Toolkit to guide suppliers on what it expects.

Over the past 5 years, most of Gloucester City Council's contract awards have been in architectural and engineering services, construction work and repair and maintenance.

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Decision makers

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Contracts Manager+44 •••• ••••••

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