Stale Pre-tender

Records Information Management, Digital Solutions and Associated Services

Details

Value
£300,000,000
Topic
Document management system
Published
3 July 2024

Tender description

Crown Commercial Service (CCS) acting as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Records Information Management, Digital Solutions and Associated Services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education (including schools, colleges and other educational establishments), Charities and third sector and Devolved Administrations. Suppliers are advised to refer to ‘ADDITIONAL INFORMATION SECTION V1.3’ below for further important information. Lot 1: Records Information Management Services SL1: Off Site Records Information Management Service SL2: Off Site Storage of Inactive Records SL3: On and/or Off Site Secure Shredding, Destruction and Disposal Services SL4: On and/or Off Site Combined Records Information Management Services SL5: On and/or Off Site Scanning Services (this service line cannot be used in isolation) Additional information: To participate in Lot 1, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 Lot 2: Digital Workflow and Cloud Hosting Solutions SL1: Digital Workflow Solutions SL2: Cloud Based Hosting Service SL1: Digital Workflow Solutions SL2: Cloud Based Hosting Service Additional information: To participate in Lot 2, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 Required to follow & demonstrate compliance with relevant National Cyber Security Centre (NCSC) guidance. Lot 3: Full Management of National Health Service (NHS) Patient Records (Off site) ● clinic preparation and management of NHS patient records ● digitisation (scanning) of patient records ● Off Site storage of patient records at supplier’s site(s) ● third party interim resources ● On Site managed service ● shredding, destruction and disposal (On and/or Off Site) Additional information: To participate in Lot 3, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 BSI5454 Lot 4: Specialist Records Management Services (On and/or Off Site) SL1: Listing SL2: Cataloguing SL3: Appraisal and Selection SL4: Sensitivity Review (Triage and/or Fully Managed) Service SL5: Record Preparation Service Additional information: Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 4 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 – Information Security Standard BS 7858 – Security Screening Lot 5: Combined Digital Workflow, Cloud Based Hosting and Records Information Management SL1: Digital Workflow Solutions SL2: Cloud Based Hosting Services SL3: Scanning Services SL4: Interim Technical Resource SL5: Off Site Records Information Management Service SL6: Off Site Storage of Inactive Records SL7: Secure Shredding, Destruction and Disposal Services SL8: Off site and/or On Site Combined Records Information Management Services Additional information: To participate in Lot 5, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) under and in connection with the procurement. ISO27001 ISO27002 BS EN 15713 BS 7858 ISO9001 BS10008 ISO14001 Required to follow and demonstrate compliance with relevant National Cyber Security Centre (NCSC) guidance. Lot 6: TBC TBC: SL1: On-Site Storage of Active Physical Records SL2: On-Site Storage of Inactive Physical Records SL3: On/Off Combination Physical Records SL4: On/Off Shredding Destruction and Disposal SL5: Scanning services SL6: Data Entry services SL7: Digital Workflow Solutions SL8: Cloud Hosting (SaaS) Solution SL9: Bulk Scanning Services (including file preparation) SL10: 3rd Party Interim Technical Resources Additional information: TBC

Timeline

  1. Completed: Pre-tender published3 July 2024
    Current notice

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
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