Cloud Based CRM System
Details
- Value
- £220,000
- Topic
- Customer Relation Management software package
- Published
- 5 July 2024
- Submission
- 6 August 2024
- Source
- uk:find_a_tender
Tender description
The UKAEA is competed for a CRM solution that required minimal configuration. The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad. Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis. Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation. Lot 1: The UKAEA is competed for a CRM solution that required minimal configuration. The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad. Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis. Additional information: This is an award notice only after completion of a Find a Tender compliant exercise and not a call to competition.
Timeline
- Completed: Tender published5 July 2024Current notice
- Completed: Submission date6 August 2024
About the buyer
The UK Atomic Energy Authority is the central government body behind the UK's fusion energy programmes and tenders every opportunity above a low-value threshold. Opportunities and notices are published on the Central Digital Platform, also known as Find a Tender. Bidders access all tender documents through EU Supply, the authority's centralised platform. Much of this procurement flows through government frameworks, including the Crown Commercial Service. A quarterly procurement pipeline gives visibility of larger forthcoming opportunities. Two published charters, on the supply chain and on social value, set out the authority's approach to its suppliers.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the UK Atomic Energy Authority's contract awards have been in IT services, software and information systems and industrial machinery.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uk-atomic-energy-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uk-atomic-energy-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uk-atomic-energy-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uk-atomic-energy-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uk-atomic-energy-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uk-atomic-energy-authority.gov |
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