Bus & Coach Service Delivery -BCSD eLogbook Application

Tender description

The Bus and Coach Service Delivery (BCSD) Technology Improvement Programme (TIP) is scoped to address short to medium term challenges in Bus and Coach Service Delivery. At the moment, the bus and coach stations are capturing daily activities, handover duties, asset checks, incident reporting and other site inspections manually on a logbook paper format. The data is therefore not secure, not easily accessible or transparent to other team members at various other locations. It is therefore imperative that the below key objectives are met: (i) Implementing an Electronic Logbook - replacing paper log books used in bus stations and excel spreadsheet used in VCS. (ii) This will reduce the need for station to be visited for physical log book inspection. (iii) Real time Data Management for data access, incident reporting/management, Asset checks and monitoring daily activities. Lot 1: 3.1) Introduction The Bus and Coach Service Delivery (BCSD) Technology Improvement Programme (TIP) is scoped to address short to medium term challenges in Bus and Coach Service Delivery. The Bus Ops - Station Security workstream was initially intended to leverage much of the technology already deployed to LU stations; ie WAASB app (Workplace Aggression & Anti-Social Behaviour) for on-stations incident reporting, Tri-apps for log book entries and Station wands for security checks in the short term. Key driving factors for 'Bus & Coach Service Delivery - BCSD eLogbook Application' are listed below: (i) Implementing an Electronic Logbook - replacing paper logbooks used in bus stations and excel spreadsheet used in VCS. (ii) This will reduce the need for station to be visited for physical logbook inspection. 3.2) Business Objectives (i) To improve the capabilities for maintaining and monitoring security in customer facing operational buildings by analysing the use of Stations Logbook at Bus & coach stations. (ii) To replace the use of Manual logbook for station activity, including asset checks, incident capture at bus stations. (iii) Security, data management and data protection for maintenance of logbooks (iv) Real time data management for data access, incident management, asset checks and monitoring daily activities for better reporting and data transparency. Additional information: This PIN (Prior Information Notice) is issued by Transport for London (TfL) and seeks to inform the market of a Market Sounding Questionnaire (MSQ) that shall be issued by TfL. The Market Sounding Questionnaire (MSQ) is issued by Transport for London (TfL) and seeks to obtain market feedback in relation Digital Traffic Enforcement System and Parking Enforcement Solution. The primary focus is to better understand market/supplier appetite, capacity and capability, as well as perceived risks. The primary focus of this EME is to better understand the market offering and supplier appetite, as well as perceived risks and opportunities. TfL would like those parties that may be interested in such an exercise to identify themselves and express their interest as well as to respond to the MSQ. Please note that to do so, organisations will need to provide an Expression of Interest (EoI) to the following email address: GervasioOscarSangoss@Tfl.gov.uk Contact Name: Gervasio Sangossango Following this and upon request, supplier organisations will be sent a copy of the MSQ which they will be invited to review and if appropriate complete by volunteering feedback. The MSQ includes additional details about submission arrangements and response deadlines.