Expired contract

Community Helpline

Details

Value
£329,000
Duration
1 year
Topic
Health and social work services
Published
27 June 2024

Tender description

The Community Helpline links people with community assets as appropriate to the persons need and requirements. Support is provided to individuals and families on several challenges they are facing, including support for their mental wellbeing, independence and challenges related to loneliness and isolation. The Community helpline forms a key component of reducing demand into Adult Social Care and other statutory level services by being a first point of contact that helps citizens manage issues within their communities.

Timeline

  1. Completed: Award date22 November 2023
  2. Completed: Award published27 June 2024
    Current notice
  3. Completed: Contract expiry date31 December 2024

About the buyer

Torbay Council is the local authority for Torbay, and its commercial services team manages procurement across the council.

Framework call-offs, dynamic purchasing systems and direct award to a fellow contracting authority offer further routes to a contract. Smaller-value work is quoted directly, with at least three suppliers invited and two of them based in Torbay.

Over the past 5 years, most of Torbay Council's contract awards have been in construction work, business services and health and social work.

AI insights

  • Will Torbay Council buy this again?
  • Is the winner their go-to supplier?
  • How much has Torbay Council spent on this?
  • What did Torbay Council look for last time?

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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