Technical Solution Development (Bereavement and Care)
Details
- Supplier(s)
- IBM UNITED KINGDOM LIMITED
- Value
- £2,000,000
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 29 May 2024
- Source
- uk:contracts_finder
Tender description
Service to support delivery of Business Plan outcomes across Digital Services, Bereavement, Care function. The services are working to deliver the agreed Business Plan with goals to improve the customer experience by ensuring that our services continue to be iteratively transformed. We aim to simplify processes and customer interactions for citizens.
Timeline
- Completed: Award date15 April 2024
- Completed: Award published29 May 2024Current notice
- Completed: Contract expiry date31 August 2026
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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