Retail Systems Procurement
Details
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 21 May 2024
- Submission
- 28 June 2024
- Source
- uk:find_a_tender
Tender description
ScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance. Lot 1: ScotRail have awarded a contract for a Retail Systems partner to provide a Website, App and Ticket Vending Machines powered by a single centralised Ticket Issuing System as well as a new Ticket Issuing System for On-train Mobile Ticket Sales and Ticket Office Ticket Sales. The contract includes the implementation and on-going support of the website and app, the manufacture and roll-out of new Ticket Vending Machines and the on-going support and maintenance, and the roll-out of new on-train ticket issuing equipment & ticket office equipment and the on-going support and maintenance.
Timeline
- Completed: Tender published21 May 2024Current notice
- Completed: Submission date28 June 2024
About the buyer
ScotRail Trains Limited operates Scotland's passenger rail network, a publicly owned train operator under Scottish Rail Holdings. Scottish Rail Holdings, wholly owned by the Scottish Government, took over passenger services from the previous franchise in April 2022. Transport Scotland sponsors the company on behalf of Scottish Ministers. A Framework Agreement between Scottish Ministers and Scottish Rail Holdings sets the terms within which the company operates.
Over the past 5 years, most of ScotRail Trains Limited's contract awards have been in transport equipment, repair and maintenance and installation services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@scotrail-trains-limited.gov |
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