Closed tender

SRM Solution

Details

Buyer: NHS Business Services Authority
Published: 14 May 2024
Submission: 3 June 2024
Source: uk:atamis:dhsc

Tender description

The NHSBSA will be moving from the legacy Electronic Staff Record (ESR) solution to the future NHS workforce solution. As part of this ESR Transformation Programme, the NHSBSA requires a Stakeholder Relationship Management (SRM) solution to manage stakeholder engagement, record stakeholder communications and organisations’ status information on readiness, and enable the transition to a future NHS workforce solution. Any solution procured should encompass a range of objectives, including enhancing team efficiency, better management of stakeholder relationships, assessing readiness for the future workforce solution, providing transparency, and supporting governance.

Timeline

Completed: Tender published14 May 2024
Current notice
Completed: Submission date3 June 2024

About the buyer

NHS Business Services Authority operates as a healthcare buyer, delivering national support services across the NHS in England. Much of this procurement flows through framework agreements and the Crown Commercial Service. Commercial teams grade contracts as Gold, Silver or Bronze according to value and risk.

Over the past 5 years, most of NHS Business Services Authority's contract awards have been in education and training, IT services and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@nhs-business-services-authority.gov
Commercial Director	+44 •••• ••••••	••••••••@nhs-business-services-authority.gov
Procurement Manager	+44 •••• ••••••	••••••••@nhs-business-services-authority.gov
Category Lead	+44 •••• ••••••	••••••••@nhs-business-services-authority.gov
Senior Buyer	+44 •••• ••••••	••••••••@nhs-business-services-authority.gov
Contracts Manager	+44 •••• ••••••	••••••••@nhs-business-services-authority.gov