Awarded contract

Hotel Day Let Travel Agency Tender

Details

Supplier(s)
Inntel Ltd
Value
£900,000
Topic
Hotel accommodation services
Published
15 May 2024

Tender description

This tender is for the booking and management of our “day let” hotel rooms used by our onboard crew to rest after night shift. Lot 1: This tender is for the booking and management of our “day let” hotel rooms used by our onboard crew to rest, having just completed a night shift looking after our guests on the Caledonian Sleeper Trains. The Selected supplier will set up agreed prices with hotels in various locations and manage bookings, cancellations, complaints and quality control. See the SOW for more detail.

Timeline

  1. Completed: Award published15 May 2024
    Current notice
  2. Completed: Award date15 May 2024

About the buyer

Caledonian Sleeper Limited runs the overnight sleeper trains between London and Scotland, and buys as a public sector rail operator. Scottish Rail Holdings owns the company. The Scottish Government owns Scottish Rail Holdings. Public ownership began on 25 June 2023. A locomotive and driver contract for the London to Scotland services went to tender in 2025. Past tenders have covered laundry, toiletries and revenue management software.

Over the past 5 years, most of Caledonian Sleeper Limited's contract awards have been in furniture and furnishings, IT services and food and drink.

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