Expired contract

Purchase of Transcription software

Details

Supplier(s)
Otter.ai, Inc.
Value
£15,583
Duration
1 year
Topic
Software package and information systems
Published
9 January 2024

Tender description

This is a request for new software to run a pilot, there is no current contract in place: Otter.ai software for 1 year - cost Under 20k for one year trial. If pilot is successful and there is a requirement to rollout further i.e. increase usage and extend beyond the 1 year, the correct procurement route will need to be followed for the wider rollout at that stage. The software allows transcription creation during meetings. The functionality in the software allows for key points/summary to be created automatically and voice tagging to be able to idenfiy voices, accents and indexing. The Trial would take place in three ares of Children and Family services: Conferencing, Review of Arrangement meeting and Strat meetings. This software would save admin time/effort in writing minutes and notes manually which is time consuming and in many cases turnaround times are 24 hours.

Timeline

  1. Completed: Award date31 December 2023
  2. Completed: Award published9 January 2024
    Current notice
  3. Completed: Contract expiry date1 January 2025

About the buyer

Leicestershire County Council buys as a local authority. Some contracts also run through frameworks set up by outside bodies, including ESPO, and suppliers apply to join those directly. The council itself trades nationally as ESPO, running framework agreements for public bodies nationwide. A two-year procurement plan on the council's open data site lists contracts still to come.

Over the past 5 years, most of Leicestershire County Council's contract awards have been in transport services, construction work and architectural and engineering services.

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