Awarded contract

P-2820 Provision of Market Research and Insight Services

Details

Supplier(s)
Social Market Research, Client Analysis Relationship Development CARD GROUP, Cognisense Ltd
Value
£600,000
Topic
Market and economic research; polling and statistics
Published
8 January 2024

Tender description

Translink is seeking to establish a Framework Agreement with up to three suppliers to deliver a range of insight and market research activities to support Translink’s marketing, communications, and commercial operations activity. Lot 1: Translink is seeking to establish a Framework Agreement with up to three suppliers to deliver a range of insight and market research activities to support Translink’s marketing, communications, and commercial operations activity. Additional information: The value of the procurement reflects the estimated maximum value for the ensure duration of the framework agreement, inclusive of VAT.

Timeline

  1. Completed: Award published8 January 2024
    Current notice
  2. Completed: Award date8 January 2024

About the buyer

Translink operates Northern Ireland's public bus, rail and Metro services, and buys as a local transport group with its own procurement department. This department covers Ulsterbus, Northern Ireland Railways and Citybus under one function. Strategic sourcing for the wider Group also sits within this team. The department holds Centre of Procurement Expertise status, one of nine in Northern Ireland. Tender opportunities are published on the eTendersNI website. Live notices are also flagged on Twitter under the #TranslinkB2B tag. A Supplier Hub gives current suppliers a single access point for tender opportunities. Procurement queries go to a dedicated email address or phone line.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Translink's contract awards have been in transport equipment, construction work and IT services.

Relevant CPV codes

  • 79300000 · Market and economic research; polling and statistics
  • 79310000 · Market research services
  • 79311000 · Survey services
  • 79312000 · Market-testing services

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Decision makers

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