Expired contract

Employee Experience - EX Engagement, EX Lifecycle, ETX - NPS

Details

Supplier(s)
Qualtrics, LLC
Value
£482,473.64
Duration
1 year
Topic
Database and operating software package
Published
8 January 2024

Tender description

HMRC need to to carry out employee surveys in 'real time', meaning that surveys can be drafted and published quickly, and results will be accessible as they arrive.

Timeline

  1. Completed: Award date18 December 2023
  2. Completed: Award published8 January 2024
    Current notice
  3. Completed: Contract expiry date17 December 2024

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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