CX Insights
Details
- Buyer
- Post Office Ltd
- Supplier(s)
- Quadrangle Research Group Limited
- Value
- £177,000
- Duration
- 1 year
- Topic
- Market research services
- Published
- 7 May 2024
- Source
- uk:contracts_finder
Tender description
CX Insights
Timeline
- Completed: Award date1 April 2024
- Completed: Award published7 May 2024Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Tenders are advertised through the Find a Tender service and Contracts Finder. Procurement follows the Procurement Act 2023 and the National Procurement Policy Statement. Framework agreements under the Procurement Regulations are used where they fit. New suppliers must accept the Supplier Code of Conduct before award. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.
Relevant CPV codes
- 79310000 · Market research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@post-office-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@post-office-ltd.gov |
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