Awarded contract

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

Details

Value
£1,003,302
Duration
9 years
Topic
Software package and information systems
Published
10 May 2024

Tender description

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform. Due to the impending switch off of the analogue phone network (PSTN), to be completed by December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital personal alarms and communication with other digital equipment. The scope of this arrangement may be extended to include any new or emerging technologies or products to support or enhance the Alarm Receiving Centre platform. This procurement is issued under an Open Tender (Find a Tender Service Threshold) Process. The expected start date for the proposed contract is 1st May 2024. The expected end date for the proposed contract is 30th April 2027. The proposed contract is to be let with two options to extend for a further 36-months per extension period from the actual end date. Proposed extension period 1: 1st May 2027 - 30th April 2030. Proposed extension period 2: 1st May 2023 - 30th April 2033.

Timeline

  1. Completed: Award date1 May 2024
  2. Completed: Award published10 May 2024
    Current notice
  3. Next: Contract expiry date30 April 2033in 6 years

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

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