Alternative Dispute Resolution (ADR) case review
Details
- Supplier(s)
- Lucerna Partners Limited
- Value
- £50,000
- Duration
- 4 months
- Topic
- Business services: law, marketing, consulting, recruitment, printing and security
- Published
- 2 May 2024
- Source
- uk:contracts_finder
Tender description
Ofcom has a requirement for a review of a sample of cases from the two Alternative Dispute Resolution ('ADR') schemes regulated under the Communications Act 2003. The purpose of this case review is to assess the effectiveness, fairness and consistency of decision-making within and between the two ADR schemes.
Timeline
- Completed: Award date11 March 2024
- Completed: Award published2 May 2024Current notice
- Completed: Contract expiry date10 July 2024
About the buyer
The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Ofcom procures under the Procurement Act 2023 and its own procurement rules. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies. Ofcom publishes contract opportunities on Contracts Finder, with higher-value notices appearing on Find a Tender. Awarded contracts appear on Ofcom's own contract register alongside its procurement strategy.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.
Relevant CPV codes
- 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-communications-ofcom.gov |
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