Awarded contract

Workflow Management and Document Automation solution to support HR administration and case management work in EducationHR

Details

Value
£502,000
Topic
Software package and information systems
Published
23 April 2024

Tender description

EducationHR is a team within Norfolk County Council’s Children’s Services that offers a wide range of HR services, tailored to school and academy trust leaders.We have awarded a contract to replace EducationHR's existing Workflow Management and Document Automation solution that can provide EducationHR customers with the ability to submit, manage, and review HR requests via a web portal and allow the internal EducationHR team manage those requests from inception to completion. Lot 1: EducationHR is a team within Norfolk County Council’s Children’s Services that offers a wide range of HR services, tailored to school and academy trust leaders. EducationHR are replacing their existing Workflow Management and Document Automation solution. The system addresses the challenges faced by the team in providing outsourced HR services to schools and academy groups within the council’s area. EducationHR have purchased a replacement solution that can provide EducationHR customers with the ability to submit, manage, and review HR requests via a web portal and allow the internal EducationHR team manage those requests from inception to completion. Additional information: Please note that the contract has being let on a 3 years +1 +1 +1 years basis, and that the value quoted above is the anticipated full lifetime value of the contract. There is no guarantee that the agreement will be extended beyond its initial 3 year term.

Timeline

  1. Completed: Award date18 March 2024
  2. Completed: Award published23 April 2024
    Current notice

About the buyer

Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48310000 · Document creation software package

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