The Provision of ServiceNow Enhancements & APM
Details
- Supplier(s)
- Channel 3 Consulting Ltd
- Value
- £1,995,000
- Duration
- 4 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 18 April 2024
- Source
- uk:find_a_tender
Tender description
Lot 1: ServiceNow is a key strategic enabler for the agency as part of Technologies’ wider offering for service. The current capability is unable to meet demand and scale delivery in a way that meets the changing needs of key programmes. This funding will build the fundamentals for underpinning the tool, building roadmaps and supporting the delivery of key capabilities over the remainder of the financial year.
Timeline
- Completed: Award date1 December 2023
- Completed: Contract expiry date31 March 2024
- Completed: Award published18 April 2024Current notice
About the buyer
The UK Health Security Agency (UKHSA) is an executive agency sponsored by the Department of Health and Social Care, and buys through its own end-to-end commercial service. Procurement, contract management and market engagement sit within the Commercial, Vaccines and Countermeasures Delivery directorate. UKHSA hosts the Diagnostics and Research Open Framework for diagnostics and research supplies and services.
A published pipeline lists larger planned commercial activity.
Over the past 5 years, most of UK Health Security Agency's contract awards have been in medical equipment and pharmaceuticals, laboratory and precision equipment and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uk-health-security-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uk-health-security-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uk-health-security-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uk-health-security-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uk-health-security-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uk-health-security-agency.gov |
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