IT Service Desk
Details
- Supplier(s)
- BYTES SOFTWARE SERVICES LIMITED
- Value
- £197,630
- Duration
- 3 years
- Topic
- Industry specific software package
- Published
- 15 April 2024
- Source
- uk:contracts_finder
Tender description
The IT Service Manager (ITSM) system is an internally facing system to provide IT support to Council workers & Partners where requests & incidents are logged, managed and resolved.
Timeline
- Completed: Award date1 June 2020
- Completed: Contract expiry date31 May 2023
- Completed: Award published15 April 2024Current notice
About the buyer
Royal Borough of Kingston upon Thames is a local authority that buys under its own Contract Regulations, using a corporate contract first wherever one covers the purchase. Lower-value work goes to written quotations, preferably from local suppliers, or to call-off from a framework agreement or dynamic purchasing system.
A three-year Commercial Pipeline lists the larger procurements the council expects to run.
Over the past 5 years, most of Royal Borough of Kingston upon Thames's contract awards have been in transport services, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@royal-borough-of-kingston-upon-thames.gov |
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