Awarded contract

Agents, Small and Mid-sized Businesses Research 24-26 SR1729172179

Details

Supplier(s)
IFF Resarch
Value
£1,618,386.72
Duration
4 years
Topic
Research services
Published
18 April 2024

Tender description

HMRC are buying the services of a supplier who specialises in Social Research to conduct 3 annual waves of customers surveys for three HMRC customer groups: Agents, Small and Mid-size businesses (commencing 2024-26).

Timeline

  1. Completed: Award date8 April 2024
  2. Completed: Award published18 April 2024
    Current notice
  3. Next: Contract expiry date7 April 2028in 2 years

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. Contract opportunities are advertised on the government's Find a Tender service. Suppliers register interest in live opportunities through the SAP Ariba eSourcing system. Core supplier details are recorded once on the Central Digital Platform. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets. HMRC's own Purchase Order Terms and Conditions govern its lowest-value, lowest-complexity contracts.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

  • 73110000 · Research services

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