Expired contract

Professional Services: Support Initial Beta Stage NDR Reforms Programme

Details

Buyer: Valuation Office Agency
Supplier(s): Baringa Partners LLP
Value: £2,484,960
Duration: 1 year
Topic: Project management consultancy services
Published: 12 April 2024
Source: uk:contracts_finder

Tender description

The VOA is undertaking a new transformation programme, Business Rates Review programme, that will deliver a key Government commitment, announced by the Chancellor in the Autumn Budget, to reform the operation of the business rates system. This focuses on non-domestic ratepayers. The NDR Reforms Programme requires the continued support of a service delivery partner to lead on all aspects of service delivery for the programme and in particular to continue the work to iterate the E2E customer journey and blueprint post GDS service standards, following Alpha exit. The requirements post-Alpha will be a continuation and build on the existing deliverables as part of initial Beta stage. The service delivery support is integral to the NDR Reforms programme's deliverables. As part of the GDS service standard, it is a requirement for all agile programmes to have a service blueprint and E2E customer journey and design. VOA will not be able to fulfil this requirement to achieve value for money without the external expertise which we are hugely reliant upon.

Timeline

Completed: Award date1 April 2024
Completed: Award published12 April 2024
Current notice
Completed: Contract expiry date31 March 2025

About the buyer

The Valuation Office Agency is a government agency that provides the valuations and property advice behind taxation and benefits. The agency became part of HM Revenue & Customs in April 2026. Procurement follows Cabinet Office guidelines and codes of practice. Stated principles are transparency, open competition, equal opportunity and value for money. The agency has bought through Government Commercial Agency frameworks. Suppliers are directed to the GOV.UK guide on selling to the public sector.

Over the past 5 years, most of Valuation Office Agency's contract awards have been in business services, architectural and engineering services and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@valuation-office-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@valuation-office-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@valuation-office-agency.gov
Category Lead	+44 •••• ••••••	••••••••@valuation-office-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@valuation-office-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@valuation-office-agency.gov