Language Services
Details
- Supplier(s)
- thebigword Group Ltd
- Value
- £72,859,239
- Duration
- 3 years
- Topic
- General public services
- Published
- 8 April 2024
- Source
- uk:contracts_finder
Tender description
Contract extension option to 31 July 2024 is being utilised. BTP requires a single supplier to provide a tailored, end to end solution for all language service requirements 24 hours a day, 365 days a year: • Face to Face Interpretation Services (F2F) • Translation/Transcription Services (TMS) • Telephone Interpretation Services (TI) • British Sign Language (BSL) • Video Remote Interpreting (VRI) Provision of interpreters is governed by the Police and Criminal Evidence (PACE) 1984. If a suspect requires an interpreter for interview or the taking of a statement BTP must arrange for one to be present. The requirement shall also be available to victims of crime and witnesses and during daily / operational contact with members of the public as well as meet BTP's Welsh language translation (WLT) obligations. As the contract will serve various business areas, in preparation for tendering, a number of business users and stakeholders have been consulted across B Division, C Division, Crime, Fatality Investigations, Justice, Custody, BTPA and Corporate Communications.
Timeline
- Completed: Award date1 August 2022
- Completed: Award published8 April 2024Current notice
- Completed: Contract expiry date31 July 2025
About the buyer
British Transport Police is the national police force for the railway network in England, Wales and Scotland, a blue light body with its own commercial services team. Train and freight operators fund its policing through Police Services Agreements overseen by the British Transport Police Authority. The Authority, a Department for Transport public body, sets priorities and allocates funding. Much of its buying runs through Crown Commercial Service frameworks such as G-Cloud.
Over the past 5 years, most of British Transport Police's contract awards have been in software and information systems, office and computing equipment and communications equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-transport-police.gov |
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