IT ENTERPRISE SERVICE MODEL (ESM) MARKET ENGAGEMENT FOR SPECIALIST USER

Tender description

Given the challenges increasingly faced by Defence, with the need for agility and pace, a change in the way services are procured, delivered, and managed must be considered as a core element of capability. This market engagement event is an opportunity for the Authority to engage early with suppliers on emerging requirements for an IT Enterprise Service Model (ESM) and our procurement approach. The requirement is for support to a Ministry of Defence (MOD) specialist user with operational demands that span the broadest and most complex requirements. This requires the ability to utilise, integrate, and operate technologies that provide significant advantages in the modern warfighting environment against all adversaries. The nature of this competitive edge requires industry partners to operate as part of a federated joint mission partner approach to maximise the effectiveness of the whole force, where technical risk is managed at the highest level. Operating in the SECRET Domain, the service will predominantly be UK based, but will operate globally. This creates opportunities for a combined problem centric approach to solving challenges at pace, experimenting with innovative solutions, as well as traditional support requirements. Lot 1: The Special Projects Information Systems & Networks (SPISN) Delivery Team (DT) are adopting Agile working practises and moving towards an ESM as well as moving towards consuming services. The main aims are to deliver collaborative working across partners, to drive improvements across user experience and efficiency across the enterprise. The vision for ESM is the users of the service will become the central focus looking beyond the technical solutions and stove piped approaches. The intent is to design a solution fit for future adoption and expansion allowing other customer capabilities to be delivered through this model.