Family Hub Network A.I. Chatbot (Virtual Assistant)
Details
- Supplier(s)
- Transparity Solutions Limited
- Value
- £72,025
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 2 April 2024
- Source
- uk:contracts_finder
Tender description
The provider will design and implement a fully customisable A.I. Chatbot that will be designed with the input of partners and users (community/ families) from across Bournemouth, Christchurch to ensure that it meets their needs and expectations.\r \r The A.I. Chatbot will use the Family Information Directory (including the Local Offer), the BCP Website and the Online Booking Sessions Portal into one interactive and intuitive platform utilising Generative A.I. and Natural Language Processing.
Timeline
- Completed: Award date1 April 2024
- Completed: Award published2 April 2024Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
Bournemouth Christchurch and Poole Council is a local authority that buys through its Procurement and Contract Management Service, a team of 24 procurement and contract management professionals. Every openly advertised opportunity is published on Find a Tender. Bids are invited through ProContract, where suppliers register to receive notifications and express interest. The team runs a category management approach that gives a cross-council view of every spend area. A searchable contracts register lists awarded contracts, frameworks, concessions and dynamic purchasing systems. Goods, services and works are bought either by invitation to quote or by competitive tender.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Bournemouth Christchurch and Poole Council's contract awards have been in health and social work, IT services and transport equipment.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bournemouth-christchurch-and-poole-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bournemouth-christchurch-and-poole-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bournemouth-christchurch-and-poole-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bournemouth-christchurch-and-poole-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bournemouth-christchurch-and-poole-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bournemouth-christchurch-and-poole-council.gov |
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