Awarded contract

The Provision of Fixed Line Telephony and Numbers

Details

Value
£184,734.6
Duration
5 years
Topic
Installation services of line telephony equipment
Published
25 March 2024

Tender description

Number 10 Information Communication Technology Services (ICTS) provide ICT services to the Prime Minister and staff of 10 Downing Street. The Fixed Line Telephony (FLT) service is an essential component of these services, providing the functionality to communicate across the various teams and departments within No.10, throughout government, and beyond. With the cessation of ISDN services in 2025, the Buyer requires the delivery of a replacement Session Internet Protocol (SIP) service to provide the lines and numbers. The service requirements have to reflect that FLT must be available 24/7, including Bank Holidays and Christmas. Resilience and security are essential to the service.

Timeline

  1. Completed: Award date26 February 2024
  2. Completed: Award published25 March 2024
    Current notice
  3. Next: Contract expiry date23 February 2029in 2 years

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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