Awarded contract

Safeguarding Support for Covid-19 Inquiry

Details

Supplier(s)
Successful Supplier List can be found in the Attachments Area
Value
£1,144,877.74
Duration
3 years
Topic
Staff development services
Published
25 March 2024

Tender description

The Cabinet Office has put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry's work. Emotional support is not counselling or therapy. The focus is on facilitating the person's engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person's journey through their engagement process. These contracts provide the offer of emotional support for everyone engaging with the Inquiry. The UK Covid-19 Inquiry has chosen to exercise its option to terminate Lot 1 and Lot 3 of these contracts and on Monday 25 March 2024 gave the requisite 90 days notice. Additional information: In relation to Lot 2 - The value change to $1,144877.74 and Utilisation of the first permitted 1 year extension (effective from 22/02/2026) and removal of telephone-based emotional support from the deliverables required under the contract (effective 1st April 2026). As a result of this, and from01/04/2026, the Inquiry will no longer be charged for baseline monthly cost of telephone/video support sessions.

Timeline

  1. Completed: Award date9 February 2024
  2. Completed: Award published25 March 2024
    Current notice
  3. Next: Contract expiry date20 February 2027in 3 months

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

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