Expired contract

BT Smart Messaging

Details

Buyer: Norfolk and Norwich University Hospitals NHS Foundation Trust
Supplier(s): British Telecommunications PLC
Value: £53,460
Duration: 1 year
Topic: Software package and information systems
Published: 25 March 2024
Source: uk:contracts_finder

Tender description

The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS". It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels.

Timeline

Completed: Award published25 March 2024
Current notice
Completed: Award date22 April 2024
Completed: Contract expiry date21 April 2025

About the buyer

Norfolk and Norwich University Hospitals NHS Foundation Trust runs a teaching hospital for Norfolk and north Suffolk. The trust buys as an NHS trust with its own procurement team. Much collaborative buying runs through the Norfolk and Waveney Procurement Collaboration, a partnership of every NHS provider trust in the local Integrated Care System.

A forward pipeline of upcoming procurement opportunities is published and updated regularly.

Over the past 5 years, most of Norfolk and Norwich University Hospitals NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, health and social work and repair and maintenance.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov
Commercial Director	+44 •••• ••••••	••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov
Procurement Manager	+44 •••• ••••••	••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov
Category Lead	+44 •••• ••••••	••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov
Senior Buyer	+44 •••• ••••••	••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov
Contracts Manager	+44 •••• ••••••	••••••••@norfolk-and-norwich-university-hospitals-nhs-foundation-trust.gov