Closed tender

The Provision of Ticketless Travel Surveys

Details

Value
£738,000
Topic
Market research services
Published
19 March 2024
Submission
18 April 2024

Tender description

First Greater Western are looking for a partner to provide the provision of Ticketless Travel Surveys for a minimum of 4 surveys, at 2 surveys per year, one summer and one winter (up to 21st June 2025 with an option to extend +1+1+1 (June 2028)). The scope of the requirement includes sites across the entire First Greater Western network which stretches across the South West of England and South Wales. Lot 1: First Greater Western intend to engage a partner for the provision of the services under this tender for a minimum of 3 surveys for the first year. Following years (full years) there will be a requirement of 4 surveys per year, 2 summer and 2 winter. Minimum sample size will be 23,000 surveys to be completed between rail periods 1-6 and 7-13 at the locations mentioned above. The initial term will include 3 x surveys

Timeline

  1. Completed: Tender published19 March 2024
    Current notice
  2. Completed: Submission date18 April 2024

About the buyer

Great Western Rail (FirstGroup) is a train operating company that runs GWR passenger services. The legal entity named on its tender notices is First Greater Western Limited, trading as GWR. Older GWR tenders pointed bidders to procurement.gwr.com for documents. Framework notices have covered station signage, furniture and construction works. Further notices cover rolling stock supply. Preliminary market engagement notices invite suppliers to talk before a tender, as for catering and logistics.

Over the past 5 years, most of Great Western Rail's contract awards have been in transport equipment, repair and maintenance and business services.

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