Digital Retails Channels - WEBTIS Solution
Details
- Value
- £1,500,000
- Topic
- Point of sale (POS) software package
- Published
- 19 March 2024
- Submission
- 12 April 2024
- Source
- uk:find_a_tender
Tender description
Transpennine Trains Limited (TPT) are wanting to procure a a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS" that would align to our strategic vision for retail going forward. TPT has previously used an API to develop its native website and app but to ensure an approach of continuous improvement and to continue our digital strategy will are looking to contract for a WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviours We would require a UK Railway Industry compliant Rail Delivery Group accredited back-office system (either currently accredited or with realistic plans to become so) For more information please refer to the attached Memorandum of Information. Lot 1: Transpennine Trains Limited (TPT) are wanting to procure a a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS" that would align to our strategic vision for retail going forward. TPT has previously used an API to develop its native website and app but to ensure an approach of continuous improvement and to continue our digital strategy will are looking to contract for a WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviours We would require a UK Railway Industry compliant Rail Delivery Group accredited back-office system (either currently accredited or with realistic plans to become so) For more information please refer to the attached Memorandum of Information.
Timeline
- Completed: Tender published19 March 2024Current notice
- Completed: Submission date12 April 2024
About the buyer
TransPennine Trains Limited operates TransPennine Express, a passenger train service linking Manchester and Liverpool with Edinburgh and Glasgow. The Department for Transport's Operator of Last Resort has run the services since 28 May 2023. A 2023 notice covered a Class 397 train services agreement. A separate procurement sought a new trains maintenance and depots solution. The procurement department is based in Manchester.
Over the past 5 years, most of TransPennine Trains Limited's contract awards have been in repair and maintenance, transport equipment and financial and insurance services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@transpennine-trains-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@transpennine-trains-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@transpennine-trains-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@transpennine-trains-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@transpennine-trains-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@transpennine-trains-limited.gov |
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