Closed tender

Digital Retails Channels - WEBTIS Solution

Details

Value
£1,500,000
Topic
Point of sale (POS) software development services
Published
19 March 2024
Submission
12 April 2024

Tender description

Transpennine Trains Limited (TPT) are wanting to procure a a partner to deliver an online Ticket Issuing System (desktop and mobile App) "webTIS" that would align to our strategic vision for retail going forward. TPT has previously used an API to develop its native website and app but to ensure an approach of continuous improvement and to continue our digital strategy will are looking to contract for a WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviours We would require a UK Railway Industry compliant Rail Delivery Group accredited back-office system (either currently accredited or with realistic plans to become so) For more information please refer to the attached Memorandum of Information.

Timeline

  1. Completed: Tender published19 March 2024
    Current notice
  2. Completed: Submission date12 April 2024

About the buyer

TransPennine Trains Limited operates TransPennine Express, a passenger train service linking Manchester and Liverpool with Edinburgh and Glasgow. The Department for Transport's Operator of Last Resort has run the services since 28 May 2023. A 2023 notice covered a Class 397 train services agreement. A separate procurement sought a new trains maintenance and depots solution. The procurement department is based in Manchester.

Over the past 5 years, most of TransPennine Trains Limited's contract awards have been in repair and maintenance, transport equipment and financial and insurance services.

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Decision makers

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