Awarded contract

Water Treatment Works Digital Twin Proof of Concept - RFP

Details

Topic
IT services: consulting, software development, Internet and support
Published
15 March 2024

Tender description

Thames Water (TW) are seeking a qualified vendor to provide a Water Treatment Work Digital Twin (WTW DT) solution that will enhance our organization's operational efficiency, streamline processes, and improve overall productivity. The selected vendor will be responsible for delivering a robust platform tailored to our specific needs. This RFP outlines the requirements and expectations for the proposed solution and a framework agreement to provide the solution, for multiple water treatment works. In this context, digital twins will act as virtual representations of key water treatment plants across Thames Water. Lot 1: The vendor shall provide the following services: Needs Assessment: Conduct a thorough analysis of our organisation's processes to identify areas where the solution can bring improvements and efficiencies. Deploy a Digital Twin solution that addresses our specific requirements. Software Development: Indicate and advise where vendor specific solution will require specific design, development, test, and deployment of code to meet TW requirements. Integration: Ensure seamless integration with existing systems and applications. User Demos: Provide facility and resource to allow staff to view and use proposed solution prior to decision to purchase. User Training: Provide comprehensive training sessions for our staff to ensure proper utilisation of the software's features. Data Migration: Migrate existing data from our current systems to the new software solution without data loss. Ongoing Support: Offer technical support and maintenance services post-implementation, including regular updates and bug fixes.

Timeline

  1. Completed: Award published15 March 2024
    Current notice
  2. Completed: Award date15 March 2024

About the buyer

Thames Water Utilities Limited buys as a utility, through a Procurement Support Centre in Reading. Thames Water operates in a regulated industry, so becoming a supply partner follows a formal structure. Suppliers email the procurement team with the notice reference to take part in a tender. Suppliers can bid for water resources, demand management or leakage solutions through the Bid Assessment Framework. Innovative ideas can also be submitted through an online form.

Over the past 5 years, most of Thames Water Utilities Limited's contract awards have been in construction work, IT services and waste, cleaning and environmental services.

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Decision makers

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