Expired contract

BT7 - Pest Control System Software

Details

Supplier(s)
web Labs Ltd
Value
£94,298
Duration
2 years
Topic
Software package and information systems
Published
15 March 2024

Tender description

Westminster City Council's Pest Control team receive on average 1970 requests per year, of which, before the reduction of service a significant number of requests were received from private customers. Currently the pest control team do not take on private customers due to limited capacity in the team and inability to take card payments. Currently, the approximate income generated by each Pest Control officer is £85k per annum. It is estimated if we created efficiencies through a digital system, it would enable us to maximise the team's capacity and increase this to £96k per annum. The new system would allow the commercial officer to reduce the administrative time spent and increase lead generation and time on securing additional business for the team.

Timeline

  1. Completed: Award date29 January 2024
  2. Completed: Award published15 March 2024
    Current notice
  3. Completed: Contract expiry date28 January 2026

About the buyer

capitalEsourcing is the eSourcing and contract management portal of Westminster City Council, a local government organisation. Suppliers must first register on the portal before they can contract with the council. Registration opens up every advertised opportunity, from a low-value request for quotes to a high-value invitation to tender. The portal itself runs on Jaggaer, and the solution provider gives suppliers technical support. Notices that the council publishes on Find a Tender link suppliers back to capitalEsourcing to place a bid. The procurement team, contract managers and suppliers run live contracts in the same system, with deadline alerts and KPI scorecards.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of capitalEsourcing's contract awards have been in business services.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 48100000 · Industry specific software package
  • 48900000 · Miscellaneous software package and computer systems

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Decision makers

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Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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