Award of Provision of Internal Knowledge Management Hub
Details
- Supplier(s)
- Invotra Ltd
- Value
- £296,000
- Duration
- 4 years
- Topic
- Internet or intranet client application development services
- Published
- 11 March 2024
Tender description
Social Security Scotland has a requirement to place a contract with an external service provider for the provision of an Internal Knowledge Management Hub. This hub is required by Social Security Scotland to store and present agency content which can be accessed by staff. The solution should act as a single source of truth hosting content such as operational and decision making guidance, policies and procedures and benefit eligibility criteria. The solution should support staff to access the right information at the right time, acting as an enabler for them to deliver a first class service which meets the needs and expectations of clients.
Timeline
- Completed: Award date15 February 2024
- Completed: Award published11 March 2024Current notice
- Next: Contract expiry date16 February 2028in 15 months
About the buyer
Social Security Scotland delivers devolved benefits payments as an executive agency of the Scottish Government, procuring as a central body. Lower-value opportunities go through the Quick Quote facility, inviting at least three suppliers per opportunity. Many contracts sit under collaborative framework agreements and dynamic purchasing systems set up by national bodies. A published Forward Plan sets out upcoming opportunities for suppliers to track.
Over the past 5 years, most of Social Security Scotland's contract awards have been in business services, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@social-security-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@social-security-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@social-security-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@social-security-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@social-security-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@social-security-scotland.gov |
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